Category: Logistics and Food Processing

Level 2

Supply Chain Warehouse Operative

Apprenticeship

Carrying out a range of moving, packaging and stock-taking roles and duties in a warehouse environment

Key apprenticeship information

Title of embedded diploma/qualification:

This apprenticeship standard is set at level 2

Additional Functional Skills:

Level 1 English and maths

Awarding Organisation:

Training Qualifications UK

Qualification duration:

12 months and 12 weeks End Point Assessment

Who is suitable:

Anybody responsible for managing the movement of goods

Non-levy employer contribution (5%) - £250 Levy paying employer contribution - £5000

Funding value and cost:

About your course

Warehouse operatives work in a variety of warehouse environments. Work activities include taking deliveries, checking for damaged/missing items, storing goods, moving stock by various methods, picking/packing orders, loading goods for dispatch, maintaining stock records and documentation, and cleaning. They are required to safely use a range of equipment, machinery and vehicles, as relevant to their role and setting. This could include mechanical racking systems, materials handling equipment (MHE) or fork lift trucks.

Warehouse operatives communicate with a wide range of people and customers. They have a passion to meet customers’ expectations by providing a quality service that encourages repeat business. Individuals in this role are highly competent in using industry-recognised systems and associated services (eg Traffic/Warehouse Management Systems) and will be able to work under pressure to tight deadlines. A warehouse operative will often be required to be flexible and work shifts including 4-on-4-off, days, nights, evenings and weekends.

What is included in the standard?

  • Safe use of equipment/machinery

    Safe working at height

    Efficiency savings

    Systems and processes

    IT applications

    Regulation and legislation

    Communication

    Customer service

    Adapting to industry changes

    Health and safety

  • Operate and handle equipment safely

    Manoeuvring vehicles in restricted places

    Safely use and position vehicle fitted equipment

    Self-independence and team player

    Manage waste effectively

    Check for damaged or missing items

    Health, safety and security of everyone

    Use packaging to reduce waste, costs and environmental impact

    Communication with customers and colleagues

  • Demonstrate integrity, credibility, honesty, positivity and personal drive

    Take ownership for own performance and training

    Show personal commitment to minimising the effect of work activities on the environment

    Adapt to and embrace the use of relevant technology, systems and equipment

How will your qualification be delivered

Our sector expert staff will support you to achieve the apprenticeship. We have highly skilled and knowledgeable staff with significant experience of working in the industry who will be able to share their experiences and support you. All learning is either on a 1-2-1 basis or small group webinars so you have the best experience possible with Phoenix 4 Training. You will have an eportfolio to gather and store all your evidence to support your apprenticeship.

End Point Assessment

There will be an external assessment at the end of the programme once the apprentice has achieved the ‘gateway’ requirements. The End Point Assessment (EPA) for the Supply Chain Warehouse Operative Apprenticeship includes:

  • Knowledge and Behaviours Test

  • Practical observation

The end-point assessment must be completed over a maximum total assessment time of two days, within an EPA period lasting typically for three months after the apprentice has met the EPA gateway requirements.

What you can do next

Upon completion you could progress onto the Level 3 Advanced Apprenticeship Supply Chain Practitioner or apply for job roles including, Warehouse Operative.