Category: Health & Social Care

Level 3

Senior Healthcare Support Worker

Apprenticeship

Providing high-quality and compassionate specialist health and social care for a range of people.

Key apprenticeship information

Title of embedded diploma/qualification:

Level 3 Diploma in Healthcare Support

Additional Functional Skills:

Level 2 English and maths

Awarding Organisation:

Training Qualifications UK

Qualification duration:

18 months and 12 weeks End Point Assessment

Who is suitable:

Anybody working as a senior frontline care professional

Non-levy employer contribution (5%) - £250 Levy paying employer contribution - £5000

Funding value and cost:

About your course

The Mental Health Support Worker role is pivotal in supporting registered practitioners across environments such as hospitals, community centres, residential homes, and specialised facilities like hospices or prisons. Committed to the field of mental health, aiming to support individuals through various stages of their mental health journey, including treatment, management, and recovery.

This programme is designed to equip Senior Healthcare Support Workers specialising in mental health with the skills and knowledge required to excel in this demanding yet rewarding field. By fostering a deep understanding of mental health issues and recovery processes, our apprentices will be empowered to make a profound impact on the lives of those they serve, while also enhancing their own career prospects in the healthcare sector.

What you will learn

  • Personal development

  • Responsibilities of the Healthcare worker

  • Person-centred care and quality and inclusion

  • Duty of care and safeguarding

  • Health & well-being of individuals

  • Monitor physical, mental health and well-being of individuals in your care

  • Communication and effective handling of information in care settings

  • Mental well-being and Mental health promotion

  • Promote Health, Safety and well-being

  • Infection prevention and control

  • Understand principles, styles of leadership and quality improvement in the workplace

  • Understand the legal policy, service framework, interventions, and coping strategies in Mental Health

How will your qualification be delivered

Our sector expert staff will support you to achieve the apprenticeship. We have highly skilled and knowledgeable staff with significant experience of working in the industry who will be able to share their experiences and support you. All learning is either on a 1-2-1 basis or small group webinars so you have the best experience possible with Phoenix 4 Training. You will have an eportfolio to gather and store all your evidence to support your apprenticeship.

End Point Assessment

There will be an external assessment at the end of the programme once the apprentice has achieved the ‘gateway’ requirements. This includes achieving the Level 3 Diploma in Adult Care and Level 2 Functional Skills in English and Maths (where applicable).

End-point Assessment Methods, Timescales & Location

  • Observation of Practice

  • Professional Discussion.

The end-point assessment must be completed over a maximum total assessment time of two days, within an EPA period lasting typically for three months after the apprentice has met the EPA gateway requirements.

What you can do next

After a period of working and gaining experience, apprentices may be able to work towards an Assistant Practitioner post or apply to university to become a registered healthcare practitioner via the Nursing Associate or Nursing Degree Apprenticeship.