Category: Leadership and Management
Level 3
Team Leader or Supervisor
Apprenticeship
Managing teams and projects to meet a private, public or voluntary organisation's goals.
Key apprenticeship information
Title of embedded diploma/qualification:
Team Leader or Supervisor - L3 Standard
Additional Functional Skills:
Level 2 English and maths
Awarding Organisation:
Training Qualifications UK
Qualification duration:
15 months and 12 weeks End Point Assessment
Who is suitable:
Team Leaders, Supervisors and Managers
Non-levy employer contribution (5%) - £225 Levy paying employer contribution - £4500
Funding value and cost:
About your course
A team leader or supervisor is a first line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role. Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.
What you will learn
You will learn the essential management skills needed to successfully fulfil your role as a manager and be able to cope and respond to everyday business challenges with confidence and clarity.
Learning topics include:
Leading & Managing People
Building Relationships
Operational Management
Project Management Finance
Communication
Problem Solving & Decision Making
How will your qualification be delivered
Our sector expert staff will support you to achieve the apprenticeship. We have highly skilled and knowledgeable staff with significant experience of working in the industry who will be able to share their experiences and support you. All learning is either on a 1-2-1 basis or small group webinars so you have the best experience possible with Phoenix 4 Training. You will have an eportfolio to gather and store all your evidence to support your apprenticeship.
End Point Assessment
There will be an external assessment at the end of the programme once the apprentice has achieved the ‘gateway’ requirements. The End Point Assessment (EPA) for the Team Leader Apprenticeship includes:
Professional discussion, underpinned by a portfolio of evidence
Presentation with questions and answers.
The end-point assessment must be completed over a maximum total assessment time of two days, within an EPA period lasting typically for three months after the apprentice has met the EPA gateway requirements.
What you can do next
Having successfully completed this qualification, learners will have the opportunity to progress to the following: